PRIVACY POLICY
Our privacy policy:- At BBC Worldwide, we are committed to
protecting your privacy. We will keep the personal information you entrust to
us safe and secure. We will not share your personal information with other
people or businesses without your prior consent. We are registered under the
Data Protection Act 1998 and will comply with the Act and related legislation.
How we collect and use information
We collect personal information on our customers in various ways, including:
magazine subscriptions; orders for products by telephone, post, the internet or
e-mail; readers offers; competition entry forms; or feedback, research or
request forms.
From time to time, we may use your personal details for these main purposes:-
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to meet product orders or requests for services or information; to process
payments; and to keep our records up-to-date;
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to tell you by telephone, post or e-mail about special offers and current or
new products that you may be interested in;
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to enable other people or businesses to carry out our work on our behalf;
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where you have given us your permission, to pass your information to carefully
selected organisations to allow them to tell you about their special offers or
products and services that may be of interest to you; and
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to manage our competitions and contact the winners.
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for site administration purposes.
We may group together statistical information to understand more about our
customers in order to improve our range of products and services and help
manage our relationships with advertisers. When this is done, we only provide
anonymous information and do not disclose personal details about any
individuals.
To fulfil some of the above processes we may have to pass your information to
other parts of the BBC group of companies which occasionally may be outside the
European Union. They will, of course, treat your information with the same
respect that we do.
How we apply our policy
In order to put our policy into practice, we follow seven guidelines:-
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We will ensure our systems are secure to protect your personal information from
misuse;
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We will respect your privacy in the way that we contact you, whether by post,
telephone, e-mail or text message;
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We will not hold your personal information for longer than is necessary;
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We will not sell, trade or rent your personal information to other people or
businesses unless we have your consent. With your consent, we will only share
your information with carefully chosen, reputable and trustworthy third
parties.
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We may transfer your data to successors in title to our business (third parties
who buy our company or the relevant part of the business), or to any suppliers
we engage to process data on our behalf.
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We will comply promptly with any instructions from you to update your
information or requests from you to see the information that we hold on you;
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We will comply with lawful requests to disclose personal information to certain
authorities (e.g. the police and other law enforcement agencies);
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We may monitor and record any telephone calls to ensure we follow your
instructions correctly and to improve our service.
Children
If you are aged 18 and under, you must have your parent or guardian's permission
before you provide personal information to us. We do not wish to collect any
personal information without this permission.
We do not wish to collect any personal information from children under 13. Where
we find that a person is under 13, then we will immediately tell them not to
provide any personal information to us.
Our websites
We may gather personal information from our own websites for use under this
policy. We will comply with the BBCs Online Editorial Guidelines, available
online at www.bbc.co.uk/guidelines.
Cookies during the course of your visit to our websites
your computer may be issued with a cookie. A cookie is a text file which
identifies your computer to our server. Cookies do not in themselves identify
the individual user, just the computer used. We will not collect and store
personal information using the cookie, although we may use a cookie to monitor
your visit and ensure that you are presented with appropriate information. If
you wish, you can prevent acceptance of cookies by your internet browser,
although this will impair your use of our site. Further information on cookies
is available online at: www.aboutcookies.org.
Links to other websitesour websites may include links
to other non-BBC web sites. These are outside our control and not covered by
this policy. If you access those sites via the links, use of those sites will
be in accordance with the privacy policy of those site operators, which may
differ from ours. BBCW does not accept responsibility for any other sites.
Accuracy and access to your personal information
You can always ask us to change the personal information that we hold and it is
free to do so. If you wish to change any details then please write to us at the
address below; or if you are an internet customer through your online account.
You can request a copy of the personal information that we may hold by writing
to us at the address below. Under the Data Protection Act, we may ask you to
pay a 10 administration charge for this request).
Changes to this statement
We may change this policy to keep up to date with changes in legislation and
best practice. Changes will be published on the site as a revised policy and
you continued use of the site will be taken as acceptance of the changes.
Further information
Further information about data protection is available online at the Information
Commissioners website: www.ico.gov.uk.
Version Date: 7 November 2006
If you wish to contact us about this policy, please write to:-
the Company Secretary, BBC Worldwide Limited, Woodlands, 80 Wood Lane, London,
W12 0TT
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BBC Worldwide Limited
Registered in England, no. 1420028
Registered office: Woodlands, 80 Wood Lane, London, W12 0TT